The Lo & Behold Group is already well loved for its outrageously creative concepts and delicious food, but it also takes things to the next level with an amazing work culture
When it comes to mouthwatering food, one-of-a-kind drinks and witty concepts, no one does it quite like The Lo & Behold Group. If you’ve ever visited one of its 13 hotspots such as American diner OverEasy, whimsical European restaurant The White Rabbit, and the gorgeous loft-style The Warehouse Hotel, you’ll know exactly why.
But beyond being our go-to for a fabulous night out, this hospitality company is known as a stellar employer – in fact, it recently scooped the accolade of AON’s Best Employers of Singapore. Curious about what makes it all come together so beautifully? We got the juicy details from The Lo & Behold #workfam.
Tania Chan, Marketing Director of The Lo & Behold Group
Describe what you do at The Lo & Behold Group in three words.
Tell. Great. Stories.
Tell us about your past life before you joined the hospitality scene…?
I was previously a planner at a creative agency. While I loved the adrenaline of it, the work was often transient; campaigns could last for as short as three months.
I was drawn to the hospitality industry because of the opportunity to work on lasting concepts. There are few industries that are so much a part of our daily lives; the ability to shape this is honestly a privilege.
The Lo & Behold Group is known for its quirky and tongue-in-cheek branding – where does the inspiration come from?
Identifying the stories behind a place and sharing them in a meaningful, sometimes irreverent way, is what we do best.
Take Po, at The Warehouse Hotel. With the space’s history, a Singaporean restaurant was a natural extension. The name, Po, was a play on the Mandarin word for grandmother, po po, and a nod to her signature dish, the popiah.
What are you most proud of?
My #lobehoes (marketing team). I’ve seen them grow, fight, learn and create together. Team dynamics isn’t always easy to get right, but we’ve built a culture where everyone holds each other to exceptionally high standards and there’s mutual respect.
What’s the best work perk for you?
Working with some of the brightest talents in Singapore to create concepts and tell stories that will hopefully mean something to people for a long time.
Benjamin Tan, Head Chef at The White Rabbit
What’s your favourite dish and the inspiration behind it?
We were trying to take a classic dish and give it our own spin, which was how I came up with the 36-hour Brandt short ribs. After experimenting with different cuts of beef, cooking styles and even cow breeds, we created this best seller dish!
Restaurants in The Lo & Behold Group all boast gorgeous interiors and decor. How do you think this adds on to guests’ dining experience?
Dining at The White Rabbit feels like an escape to a wonderland – there’s no place like it in the city. Its history adds lots of charm to the restaurant – the building is a restored 1930s chapel.
What’s the most fulfilling part of your job?
Definitely when we receive good feedback from guests, but also working with my great team behind me – it really helps to have a supportive team.
Arthur Hiah, Management Executive at OverEasy Fullerton
What do you love about your work?
The team at OverEasy is like a family. We look out for each other, even after operations. When we have problems – even personal ones – we know that we can always rely on each other.
Can you share some behind-the-scenes secrets about OverEasy?
Our donuts, cookies and even burger buns are made from scratch and in-house, to ensure our guests receive fresh and delicious food.
Does the family vibe extend to your customers?
We have a lot of regular guests that have become our friends. They invite us to their personal parties, and we even hang out for drinks!
What makes working in The Lo & Behold Group different?
Empowerment and growth are emphasised. We enjoy opportunities each year to attend training courses. Most of all, the family-oriented culture makes everyone feel more like a family instead of just co-workers.
Want to join The Lo & Behold work family? Get in touch at firstname.lastname@example.org.
This article is sponsored by The Lo & Behold Group