Curious about the hospitality industry in Singapore? Keep scrolling to see how many of these myths you’re aware of!
From a staycay to a dining experience, we’re in contact with those in the hospitality industry more often than we think. But, how much do you actually know about working in this dynamic field? Whether you’re looking to kickstart a career in the hospitality industry in Singapore or are still undecided on your career path, we set the record straight on three common misconceptions… plus, read on for a giveaway that gives you access to an internationally recognised hospitality course!
Myth 1: Hospitality training is just for the hotel or F&B industry
Forget the idea that you only benefit from a hospitality course if you want to work in a hotel or in F&B. Hospitality training involves a focus on customer experience – and keeping customers happy is the key to any business.
Fun fact: studies show it costs around seven times more to acquire a new customer than to maintain an existing one. This is why it’s important to learn how to create a great experience to increase customer satisfaction and retention. This expertise will come in handy for any industry that has customers at the heart of the business! Think fashion and beauty, financial services, health and wellness and more.
Myth 2: Only those with low education qualifications work in hospitality
While certain occupations in the industry have lower barriers to entry, many roles in hospitality require high levels of education. These aren’t just ‘easy’ jobs for those who have little options!
Whether you’re looking to start your career in a luxury hotel with a focus on service excellence, land a managerial role in an F&B business, or work in events, entertainment or travel, you’ll need formal education that gives you specialised training. These areas include business and marketing, procurement, revenue management and more.
Dreaming of owning your own hospitality business in Singapore? As an entrepreneur, you’ll also require a high level of business knowledge and industry exposure to develop and build a successful concept.
If you’re looking to start your hospitality training journey early, now’s the time to take the first step. We’ve teamed up with EHL (Ecole hôtelière de Lausanne) to bring you an amazing giveaway for one of its four Junior Academy summer holiday camps! Touted as the best school for hospitality management in the world (QS World University Rankings – 2019, 2020, 2021), EHL boasts more than 125 years of experience in hospitality education with three campuses across Switzerland and Singapore. Plus, it has the largest professional alumni network in the world of hospitality. It’s all about connections!
Enter the giveaway for a chance to win a seat at its online Junior Academy summer holiday camp on Hospitality in a Digital World (worth $1,690), held between 19 July to 23 July 2021. This one week programme gives pre-university students (from 14 years old and above) an exciting, hands-on introduction to the trends and technologies that are shaping the future, based on examples from the hospitality and service industries. You’ll also get tips to prepare for a successful university application and firsthand coaching by the EHL Admission team.
Win a seat at EHL’s online Junior Academy!
Update: Giveaway is now closed. Thanks for participating!
Giveaway closes on 5 July. The winner will be notified on 7 July via email. If the giveaway isn’t accepted via email response within 48 hours, the prize will be passed on to the next winner in line. Check out our full competition terms and conditions. For more information on the other three Junior Academy camps that are held on-campus in Lausanne, Passugg and Singapore, visit its website for all the details!
Myth 3: The hospitality industry in Singapore died in 2020
True, the hospitality industry might have taken a hit in the initial phases of the pandemic. But die, it did not. Rather, we’ve witnessed an incredible transformation as industry players turn to other business models. Within the hospitality industry in Singapore, we’ve seen restaurants creating bento deliveries, hotels launching work-from-hotel packages and other instances of creative pivots. These examples showcase the agility of the hospitality industry, with businesses changing to meet new regulations and safety measures. This adaptability is one of the reasons why we’re always curious to see what hospitality businesses will do next!
Keen to learn more about this ever-changing industry? Whether you’re a pre-university student or a professional who wants to build up your customer experience skills, simply pick up a course at EHL for real-world business insights and academic recognition that promises diverse career pathways ahead.
This post is in partnership with EHL.